FAQS


Sniffing around for some more answers around Tech Dog? We’ve got you covered. 

WHAT IS THE TECH DOG TRAINING DEVICE?

The Tech Dog is a training device used to deter unwanted behavior, life barking, jumping, chewing, for dogs. Our technology uses low ultrasonic 25 KHz waves to compel your furry pal to quit barking.

IS THE TECH DOG TRAINING DEVICE SAFE FOR MY DOG?

Pets and Humans come first for us at Tech Dog, that’s why we ensure our products are safe for all. 

IS THE TECH DOG TRAINING DEVICE HUMANE?

Of course, we wouldn’t have it any other way. Safe and humane for you and your dog. 

IS IT SAFE TO USE ON PUPPIES?

Don’t you just love puppies? Same. Though dogs under the age of 6 months are not quite as trainable and may be easily scared - therefore they will have to wait till they're a bit bigger to use Tech Dog. To ensure effectiveness, we don’t recommend the use of Tech Dog on puppies younger than 6 months. 

HOW DOES THE TECH DOG TRAINING DEVICE WORK?

Our technology attracts the attention of your dog through the use of high-frequency ultrasonic sounds. Once their attention is captured you can begin training them out of unwanted behaviors.  

WHAT DO I USE THE LIGHTS FOR ON THE TECH DOG TRAINING DEVICE?

Our light feature offers you three handy options - a flashlight, light capturing in conjunction with ultrasonic sounds, and the infrared light which can be used to deter aggressive and unwanted behavior from other dogs towards your own. 

DOES ULTRASONIC SOUND HURT DOGS?

We have designed the Tech Dog training device to be completely safe when used as instructed - meaning the ultrasonic sound will not harm your dog but more so capture their attention. We advise all to stick to the instructions and not misuse the device to ensure the best outcome for you and your dog. 

HOW IS THE TECH DOG TRAINING DEVICE DIFFERENT FROM DOG TRAINING COLLARS?

Our technology needs zero contact with your dog as it is based on sound. It is a handheld device that is completely safe to use for all.  

HOW IS TECH DOG DIFFERENT FROM OTHER DOG TRAINERS?

Tech Dog is world’s apart from other dog trainers given it needs no wearable device, works for all dogs over the age of 6 months and the user does not need to be trained dog expert.  

WHAT CAN THE TECH DOG TRAINING DEVICE BE USED FOR?

Predominantly an anti-braking tool, Tech Dog is also perfect for training your dog to correct they’re unwanted behavior like chewing, gnawing, jumping up on furniture or antisocial behavior.

WILL IT HARM MY CAT OR OTHER PETS?

Tech Dog is safe for use around cats and other pets.

CAN I USE IT INDOORS AND OUTDOORS?

Our anti-barking technology works safely and effectively both indoors and outside. 

HOW CLOSE DO YOU HAVE TO BE FOR THE TECH DOG TRAINING DEVICE TO WORK?

We recommend a range of 12 to 18 meters (about 40 to 60 feet). 

WILL THE TECH DOG WORK IF WE ARE IN DIFFERENT ROOMS? 

While we don’t recommend you use Tech Dog from another room (it’s always best your dog can see you while training them after all) but we can say it will work from separate rooms or through walls. Again, Tech Dog is a starting point and you still need to train your lovable pup once in use. 

CAN I USE IT ON OTHER PEOPLE’S DOGS?

We understand that sometimes a neighbour's barking dog can be the pits! While we can say that yes, Tech Dog does work on other people's dogs, it’s important to remember that there is still training to be done to enforce that new positive behavior and ensure that barking stops. Something that might not be so easy from another yard. 

Shopping, Shipping and Returns

CAN I TRUST TECH DOG?

We’re dog lovers to the end so you can trust us! We put you and your dog first so you’re guaranteed a great training device that’s safe, easy to use and convenient for you and your dog. Read a bit more about why we started Tech Dog techdog.com/pages/about. 

WHERE CAN I BUY TECH DOG?

You can purchase our training device directly from our site here techdog.com

WHY WOULD I NEED MORE THAN ONE TECH DOG TRAINING DEVICE?

If you really want to get your pet at their best behavior, we recommend keeping one Tech Dog outside (for play time) and one indoors. This way you can regulate behavior to the best of your ability. 

WHAT IS TECH DOG’S RETURN POLICY?

We always put you and your dog’s happiness first, that’s why we offer a 30-day return policy. Our customer service team is on hand to help you with all of your queries so free to get in touch at hello@techdog.com  

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Visa, Mastercard, Discover, American Express, and Paypal.

WHEN WILL I RECEIVE MY ORDER?    

We’re eager to get your Tech Dog out to you as soon as possible - we ship within 48 hours of purchase. Look out for a confirmation detail with your shipping details.

Ultrasonic Training Device Troubleshooting

MY TECH DOG ISN’T WORKING?

That’s no good. Let’s do some trouble-shooting. Check to see you’ve installed the battery properly. Be sure to remove the protective wrap that came with the battery and snap the battery to the connector. No luck? Contact our support team at hello@techdog.com  

HOW CAN I KNOW MY TECH DOG IS WORKING CORRECTLY?

When your pet exhibits unwanted behavior like barking or jumping up, point your Tech Dog in their direction and press ‘on’. Your dog should show a reaction to the ultrasonic frequency emitted from your Tech Dog. When your dog stops barking it means you training device is working and you can continue to give commands. If he doesn’t stop, be sure to check the steps above to make sure the battery has been correctly installed. Feel free to contact our support team at hello@techdog.com